Privacy Policy

Effective Date: 18 February 2025
Website: https://shopeight.com.au
Contact Email: privacy@shopeight.com.au

1. Introduction

Welcome to SHOP EIGHT (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://shopeight.com.au) and use our services.

By using our website and services, you agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our services.

2. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services.

2.1 Personal Information

When you interact with our store, we may collect:

Identity Information – Full name, date of birth (if required for verification).
Contact Information – Email address, phone number, billing address, shipping address.
Payment Information – Credit/debit card details, PayPal, or other payment methods (processed securely by third-party payment processors).
Account Information – Username, password, order history, preferences.

2.2 Non-Personal Information

We may also collect non-personal data, including:

Device Information – IP address, browser type, operating system.
Usage Data – Pages visited, time spent on the site, clicks, and interactions.
Cookies and Tracking Technologies – To improve user experience and marketing efforts.

3. How We Use Your Information

We use the collected data for various purposes, including:

Processing and fulfilling orders.
Providing customer support.
Improving website functionality and user experience.
Sending order confirmations, updates, and promotional emails (with your consent).
Preventing fraud and enhancing security.
Complying with legal obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers – Payment processors, shipping carriers, and marketing tools.
Legal Authorities – If required by law, court order, or government request.
Business Transfers – In the event of a merger, sale, or business reorganization.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.